Useful Information - Where to go & How to do?
Tourist Information Center
The tourist information about Phuket can be collected from Tourist Information in Thailand (TAT) office in the town. The Headquarters of TAT is located in Bangkok and it has 22 offices throughout Thailand. The available information includes tours, accommodation, maps, brochures, about shopping and dinning. The office is open 7 days a week from 8.30 am. to 04.30 pm. Once you arrive in Phuket, you can get information related to tourist attractions in the town, accommodation options or any other travel related issues. The office also takes complaints and can provide assistance in an emergency. One can call toll free on 1155. Another useful source of information is multi-language Tourist Assistance Hotline, 1337. They operate 24 hours.
Tourist Information Center
Tourist Information Center
Phuket Tourist Information Center
Southern office: Region 4
191 Thalang Rd., Thaladyai, Mueang, Phuket 83000

Tel: 1672, 0 7621 1036, 0 7621 7138, 0 7621 2213;
Fax: 0 7621 3582
Opening Hours: Daily from 08.00 am. - 08.00 pm.
Visa & Customs
General Information
As a general rule, any foreigner seeking entry into the Kingdom of Thailand for business, investment, study, medical treatment, mass media, religion, employment and other purposes is required to apply for a visa from a Thai Embassy or Consulate-General. To do so, a foreigner must possess a valid passport or travel document that is recognized by the Royal Thai Government and comply with the conditions set forth in the Immigration Act B.E.2522 (1979) and its related provisions.
Phuket Immigration Office
482 Phuket Rd., Mueang, Phuket 83000;
Contact: Tel : 1178, 0 7622 1905, 0 7634 0477; Fax: 0 7621 2108;
Opening Hours: Mon - Fri from 08.30 am. - 04.30 pm.
Foreigners who fall into any of the following categories are prohibited to enter the Kingdom.
1. Having no genuine and valid passport or document used in lieu of passport; or having a genuine and valid passport or document used in lieu of passport without visa issued by the Royal Thai Embassies or Consulates in foreign countries; or from the Ministry of Foreign Affairs, except if a visa is not required for certain types of aliens in special instances. Visaing and visa exemption will be under the terms and conditions as provided in the Ministerial Regulations.
2. Having no appropriate means of living following entrance into the Kingdom.
3. Having entered into the Kingdom to take occupation as a laborer, or to take employment by using physical energy without skills or training , or to work in violation of the Alien Work Permit Law.
4. Being mentally unstable or having any of the diseases as prescribed in the Ministerial Regulations.
5. Having not yet been vaccinated against smallpox or inoculated or undergone any other medical treatment for protection against disease and having refused to have such vaccinations administered by the Immigration Doctor.
6. Having been imprisoned by the judgement of the Thai Court; or by a lawful injunction; or by the judgement of the Court of foreign country, except when the penalty is for petty offense or negligence or is provided for as an exception in the Ministerial Regulations.
7. Having behavior which would indicate possible danger to the Public or likelihood of being nuisance or constituting any violence to the peace or safety of the public or to the security of the public or to the security of the nation, or being under warrant of arrest by competent officials of foreign governments.
8. Reason to believe that entrance into the Kingdom was for the purpose of being involved in prostitution, the trading of women of children, drug smuggling, or other types of smuggling which are contrary to the public morality.
9. Having no money or bond as prescribed by the Minister under Section 14 of the Immigration Act B.E. 2522
10. Being a person prohibited by the Minister under Section 16 of the Immigration Act B.E. 2522.
11. Being deported by either the Government of Thailand that of or other foreign countries; or the right of stay in the Kingdom or in foreign countries having been revoked; or having been sent out of the Kingdom by competent officials at the expense of the Government of Thailand unless the Minister shall consider exemption on an individual special case basis.
The examination and diagnosis of disease of a physical or mental nature, including protective operations as against disease, shall be conducted by the Immigration Doctor. Information on location and contact number of the Thai Embassy and Consulate-General abroad could be obtained from the Ministry of Foreign Affairs, Department of Consular Affairs, Visas and Travel Documents Division.
Note: Please check the period of stay stamped in your passport by the immigration officer. Visitors who overstay their visa will, at the time of their departure, be fined 500 baht for each excess day.
Visa for Thailand
Every visitor to Thailand must have a valid passport. Whether you need a visa or not, depends on your nationality and on the period of time you are expecting to stay in the country.

Tourists from several countries have to get their visas before entering Thailand. Other visitors are issued a visa on arrival at the airport or an immigration checkpoint. Some countries have agreements with Thai Government that enable their citizens to enter Thailand without a visa. Outside Thailand, visas are issued either by consulates and embassies. Within Thailand, the issuing authority is the Immigration Bureau of the Royal Thai Police.
General entry
Before landing in Thailand the Entry card [sample] are handed out by the flight companies. In order to avoid difficulties with entering the country, this card should be filled out completely and accurately. It is examined thoroughly at passport control. In former times, a customs declaration form was given out in the airplane, which was collected in again when leaving the airport. The customs officials now do without this form. Of course, you are obliged to declare the commodity and confirm the tariff code, just like everywhere in the world. In Thailand luggage can also be randomly inspected.
Entry without visa (Visa on Arrival)
Granted : Entry stamp when passing through the border
Requirement : - Citizen of most European countries **
- Return flight or onward flight ticket,
- Passport still has at least 6 months validity
- Child passports are not recognized
Duration of stay : - Arrived air: 30 days for Citizen of most European countries **
- Arrived by road: 15 days for Citizen of most European countries
Extension : 1 x 7 days
Multiple entry : 3 x 30 days is permitted in half a year (new Oct 2006)
Working : Prohibited

** List of countries which have concluded agreement on tourist visa exemption
1. Australia 17. Ireland 33. Poland : Republic of Poland
2. Austria 18. Israel 34. Portugal
3. Bahrain 19. Italy 35. Rep. of Korea
4. Belgium 20. Iceland 36. Qatar
5. Brazil 21. Japan 37. Singapore
6. Brunei 22. Kuwait 38. Slovak : Slovak Republic
7. Canada 23. Liechtenstein : Principality of Liechtenstein 39. Slovenia : Republic of Slovenia
8. Czech : Czech Republic 24. Luxembourg 40. South Africa
9. Denmark 25. Monaco 41. Spain
10. Finland 26. Malaysia 42. Sweden
11. France 27. Netherlands 43. Switzerland
12. Germany 28. New Zealand 44. Turkey
13. Greece 29. Norway 45. United Arab Emirates
14. Hong Kong 30. Oman 46. United Kingdom of Great Britain and Northern Ireland
15. Hungary : Republic of hungary 31. Peru 47. United States of America
16. Indonesia 32. Philippines 48. Vietnam
Tourist visa
Granted : : Only at the embassy and in consulates outside of Thailand
Requirement : - Return flight or onward flight ticket
- Passport still has at least 6 months validity
- Child passports are not recognized
Duration of stay : 60 days (for each entry)
Extension : 1 x 30 days
Multiple entry : Visa enables three entries
Working : Prohibited
The Royal Thai Government has announced that they will continue to issue tourist visas free of charge until at least March 2010. This is part of a continuing effort to attract tourist to the Kingdom.
Non-immigrant 90 day visa
Granted : Only at the embassy and in consulates outside of Thailand
Duration of stay : 90 days (for each entry)
Extension : 1 x 7 days
Multiple entry : Request “Multiple Entry Visa”
Working : Only with work permit
Non-Immigrant Visa (Long Stay)
Granted : Only at the foreigners authority (immigration office) in Thailand
Requirement : - Valid 90 day non-immigrant visa (attain before departure)
- Monthly income of 40 000 Baht
Duration of stay : 365 days
Extension : Annual
Departure from Thailand : Request a re-entry permit (otherwise yearly visa is forfeited)
Pensioner starting from 50 years:
Granted : Only at the foreigners authority (immigration office) in Thailand
Requirement : - Valid 90 day non-immigrant visa (attain before departure)
- Thai Bank assets of 800 000 Baht or monthly income of 65 000 Baht,
- Upon application it must have been in the account for 3 months
- It must be available at all times and therefore may not be committed
Duration of stay : 365 days
Extension : Annual
Departure from Thailand : Request a re-entry permit (otherwise yearly visa is forfeited)
For Businessmen
Three-Year Non-Immigrant Visa “B” (Business only) Foreign citizen who wishes to visit Thailand for business purpose may apply for a three-year Non-Immigrant Visa “B”. This type of visa may be issued to businessmen for multiple-entries and is valid for 3 years. It allows holder to visit Thailand as often as required for as long as the visa remains valid and allows holder to stay in Thailand for a period of not exceeding 90 days during each visit. Employment of any kind is strictly prohibited for holder of such visa.
Thai Long Stay Management
This is a support program to encourage affluent pensioners to consider a longer stay in Thailand. The privileges of this program are assistance varying from entering the country and applying for a visa to discounts and offers in shops, holiday homes and health arrangements.
Residence Permit
Granted : Only at the foreigner’s authority (immigration office) in Bangkok. A new date is set each year for the residence permit application.
Requirement : After 3 years as the owner of annual visas, you can apply for a permanent residence permit.
Duration of stay : Permanent
Departure from Thailand : Request a re-entry permit (otherwise yearly visa is forfeited)
Register obligation Sample
Owners of an annual visa must report to the immigration office every 90 days and fill out a report form. Neglecting to do this can lead to strong punishments. The 90 day period is calculated from the date of entry. Foreigners often count the 90 days from their last immigration office visit and then have to pay hefty fines because the period was exceeded. Therefore the best option is to confirm the next date with an official. Foreigners who have found accommodation with friends or relatives must imperatively remember to register at the immigration office immediately upon arrival. Hotels take over this service for tourists. Since July 2008, the immigration office requires an address confirmation for the 90 day registration. This address confirmation does not necessarily have to be a landlord/rental contract. The immigration office will also accept different types of documents which confirm the address. This can be a Thai driver’s licence or an electricity, telephone or internet bill.
Re-entry permit sample
Owners of an annual visa must request a "re-entry permit" before a departure. Failure to request a re-entry permit means forfeiting the annual visa.
Check entry stamps. You should immediately check the stamp which has been entered into your passport. At this time, you will still be able amend any errors without any problems. For example, if a non-immigrant visa is mistakenly stamped with only a 60 day stamp, you will surely have a problem later.
You should absolutely avoid exceeding the duration of your stay stated in your visa. One day is possibly still tolerated at departure. For each day exceeded over the departure date, a fee of 200 Baht becomes due. If an entry is made in your passport, it can lead to problems in acquiring a visa at a later date. If you are stopped and checked by the police and are found to have an expired visa, you can count on detention and deportation. Long-term overstays lead to high fines and/or detentions.
Good manners
As with all authorities, decent clothes and a friendly conversational language are recommended.
If you are not able to stick to the duration of your visa due to illness or accident, you must present a medical certificate. Certificates from national hospitals are recognized by the immigration office. It is possible that treatment at a private hospital must be confirmed by a national hospital.
Duty Free Allowance
The duty free allowance will be applied to accompanied personal effects up to Bath 10,000 worth if i) the items are intended for your own personal or professional uses; ii) the quantity are reasonable; and iii) the items are not subject to prohibition or restriction. However, there are limits on the amount of alcoholic beverages, cigarettes, cigars and smoking tobacco to which you may include in your duty free personal exemption as follows:

- 200 cigarettes or 250 grams of cigars or smoking tobacco
- 1 litre of spirituous liquor.

Personal effects do not include motor vehicles and motor vehicle parts regardless of the length of time used and owned.
Instruction on Import and Export of Goods
1. Currencies
Foreign Currency :
Passengers are allowed to bring in and take out unlimited amount of foreign currency. However, if the amount of foreign currency is equal to or exceeds 20,000 USD, Foreign currency Declaration Form shell be completed and submitted to Customs while procession through Customs offices.

Thai Currency :
- Inbound passengers are allowed to bring in unlimited amount of Thai currency.
- Outbound passengers travelling to Lao PDR, Myanmar, Cambodia, Malaysia and Vietnam are allowed to take out Thai currency not exceeding 500,000 Baht, but those traveling to other countries are permitted to take out not exceeding 50,000 Baht.

2. Buddha Images
- Buddha images, Bodhisattva images or related fragments, part of ancient monument and prehistoric objects, are forbidden to be taken out of the Kingdom. Newly cast Buddha images in complete condition can be exported for worship, cultural exchange or educational purposes with licenses issued by the Fine Arts Department. Not more than 5 pieces per person shall be allowed. (More information contact to 02-628-5033)
Embassies & Consulates
Phuket has emerged as one of the most favored tourist destinations in south-east Asia. More people are interested in visiting this charming city that impresses its guests with an exotic amalgam of tradition and modernity. There are some pertinent queries that trouble the tourists on their maiden visit to a place. The trouble in this case is solved by the Phuket Tourist Information Center. Tourist information is available at the Tourism Authority of Thailand (TAT) information counter stationed at the Phuket International Airport and at every airport where there is a TAT local office. The TAT has its headquarters in Bangkok with its branch offices spread in 22 major cities. You can procure the brochures that provide useful inputs on tours, shopping and dining. The Phuket Tourist Information Center is open on all seven days of the week from 8.30 am to 4.30 pm.

Austaria Austria
Consulate of the Republic of Austria in Phuket:
2 Moo 4, Virathongyok Rd., Wichit, Phuket 8300;
Tel: 0 7624 8334-6; Fax: 0 7624 8337

Austaria Australia
Consulate of the Republic of Australia in Phuket:
113 Moo 3, The Chava Resort, Cherngtalay, Thalang, Phuket 83110;
Tel: 0 7637 2600; Fax: 0 7637 2606

Denmark Denmark
Honorary Consulate of Denmark in Phuket:
35/176 Moo 4, Land & House Park, Laung Por Cham Rd., Mueang, Chalong, Phuket 81300;
Tel / Telefax: 0 7637 8365

Finland Finland
Consulate-General of the Republic of Finland in Phuket:
93-93/1-9 A.T. Corporation Ltd., Phuket Rd., Phuket 83000;
Tel: 0 7633 0530; Fax: 0 7633 3216

France France
Consulate of France in Phuket:
38/4 Moo 1, Rawai Wiset Rd., Rawai, Postal Box 178, Phuket 83000;
Tel / Fax: 0 7628 8828

German Germany
Honorary Consul of the Federal Republic of Germany in Phuket:
100/425 Chalermprakiat Rama 9 Rd., Rassada, Phuket 83000;
Tel: 0 7661 0407; Fax: 0 7661 0408

Ireland Ireland
Honorary Consulate of Ireland in Phuket:
79/6 Moo 4, Tamarind Valley, Soi Suksan,Rawai, Mueang, Phuket 83130;
Tel: 0 7628 1273; Fax: 0 7628 1273

Italy Italy
Consulate of Italy in Phuket:
113/40 Wichitsongkram Rd., Aupas Golf Ville-Manorom 5, Kathu, Phuket 83120;
Tel: 0 7632 3028; Fax: 0 7632 3029

Morocco Morocco
Consulate of Morocco in Phuket:
5/43-44 Soi S.T. Plaza, Sakdidet Rd., Talad Nuea, Mueang, Phuket 83000;
Tel: 0 7621 3461-2, 0 7621 9881-2; Fax: 0 7622 5111

Norway Norway
Consulate of Royal Norwegian in Phuket:
9/17 Moo 6, MMB Building, 3rd Fl., Thepkasatri Rd., Rassada, Mueang, Phuket 83000;
Tel: 0 7623 7156; Fax : 0 7623 6317

Sweden Sweden
Consulate-General of the Republic of Sweden in Phuket:
25/50 Mae Luan Rd., Talad-Nua, Phuket 83000;
Tel: 0 7638 0000; Fax: 0 7638 0019
Shopping Advice
These tips would come handy while shopping in Phuket. This shopping advice is based on what has been discussed with us by seasoned Phuket tourists.
Shopping Tips
Department stores and a number of shops in Phuket have fixed prices, but at most of others bargaining is acceptable and expected; some department stores will even offer a discount on expensive items like jewellery and fine furniture. No fixed rules can be given on the process depending as it does on the bargainer’s skill and the shopkeeper’s mood, but the final price may be reduced as much as 30% to that first quoted. An important point to keep in mind is that Thais admire good manners and a sense of humour and tend to be put off by a loss of temper. Providing you have the time, a good general rule is to make a survey of several shops selling the sort of items you want before coming to a final decision.
A little smile could help getting cheaper price. The nature of Thai people are smiley and easy-going and they like people who share the same.
Tipping is not a usual practice in Thailand although it is becoming more common. Most hotels and restaurants add a 10% service charge to the bill. Taxi drivers do not require a tip, but the gesture is appreciated and 10-20 baht is acceptable for porters.
Touting taxi drivers and tour guides who offer to take you to exclusive places for shopping will cost heftily. They will also receive commissions for bringing tourists to the coordinating shops.
Antique Artifacts
It is prohibited to take images of Buddha, deities and antique artifacts from the country without prior approval from the Fine Arts Department in Bangkok.
Fixed prices are the norm in department stores, but at most other places bargaining is to be expected. Generally, you can obtain a final figure of between 10-40% lower than the original asking price. Much depends on your skills and the shopkeeper's mood. But remember, Thais appreciate good manners and a sense of humor. With patience and a broad smile, you will not only get a better price, you will also enjoy shopping as an art.
Jewelry and Gemstones
Jewelry and gemstones are popular choices as souvenir due to its high quality, style, cutting and polishing especially. To make sure that the products are authentic, you should buy from the retailers with the government's JFC seal affixed in front of JFC member outlets. The JFC logo represents a ruby ring with the names TGJTA and Jewel Fest Club. There is a record of every purchase made. A certificate of the detailed transaction will be issued. The certification identifies the nature and price of the product and it will also guarantee a refund less 10% if you return the merchandise to the point of sale within 30 days. A refund less 20% is guaranteed if the items are returned after 30 days but within 45 days of purchase.
Thailand has a plenty of products that are worth buying before leaving back home. Some of the products that are preferred choice are silk products, leather products, wood products, The OTOP products, ceramics and silverware. These items are available at department stores at fixed price and ones at local stores can be bargained. Even though some of the mentioned products are not indigenous in Phuket, they can be found throughout the city as they are bought from the original region and some are produced in the Phuket itself. Should ones would like to buy the indigenous products of the province. There are also Batik products from Thalang District, and luxury pearl created in a pearl farm is located about one kilometer offshore in the vicinity of Sapham Bay, on the west coast of Phuket Island that is quite famous in this province.
Credit Cards
In Thailand you should prefer cash payment to credit cards. Be careful to use your credit cards only at the reputable businesses and with caution because credit card fraud is increasing. Ensure that credit card never goes out of your sight. Few stores might charge handling fee for credit card purchases.
Credit cards are widely accepted. For lost cards
American Express Tel: 0 2273 5100, 0 2273 0022
Diners Club Tel: 0 2238 2920, 0 2238 2680
Master Card Tel: 0 2256 7326-7
Visa Tel: 0 2256 7326-7
Exchange Services
Traveller's Cheques/ Cheques/ Credit Cards
Traveller cheques can be cashed at all provincial banks and authorized money changers located in Phuket and other cities in Thailand. Traveller's Cheques get a better rate of exchange than cash, and the best rates come either from banks or moneychangers. Exchange rates at hotels are normally lower. Both Thai and foreign banks provide services Monday to Friday between 08.30 - 03.30 pm. and closed on public and bank holidays. Major banks such as Bangkok Bank, Thai Farmers Bank, Krung Thai Bangk, Kasikorn Bank , Bank of Ayudhya and Siam Commercial Bank operate currency exchange centres in most tourist areas from 07.00 am. to 09.00 pm., 7 days a week, including holidays. Many big hotels also provide exchange services as well but only major currencies such as American dollars, British pounds and Euros.
Exchange of Money
Cash can be exchanged for Thai Baht at the international airports, banks and exchange bureaus located in international airports and throughout the city. Pounds, Euros, US dollars and other currencies can be promptly exchanged. Authorised money changers and banks offer better exchange rate than shopping centers and hotels.
Exchange Control
- Foreign currencies can be brought or transferred into Thailand without limit. Those who brings into or takes out of Thailand an aggregate amount of foreign currency more than 20,000 USD or equivalent must declare to a customs officer. Failure to do so may lead to arrest, confiscation of the excess amount involved and/or prosecution.
- There is no restriction on the amount of Thai Baht that may be brought into the country. Travellers leaving Thailand to neighbouring countries including Vietnam are allowed to take out Thai currency the maximum amount of 500,000 Baht and to other counties up to 50,000 Baht per person without prior authorization.
- Foreign visitors are welcome to open a foreign currency account with any commercial bank in Thailand without limit. As a special gesture to non-residents, no restrictions are imposed on the maintenance of and withdrawal from the account, as long as the funds originate from abroad.
- Foreign visitors may open Thai currency account with authorized banks in Thailand. The account may be deposited or withdrawn for general purposes except funds related to investment in securities such as trade, services, foreign direct investment, investment in immovable assets and loans. The total daily outstanding balances for each type of account must not exceed 300 million Baht per person. Ones must not transfer between different types of accounts.
- For additional information concerning foreign exchange regulations, please contact any authorized banks.
ATM Facility
ATMs can be found in all major cities and relatively smaller towns. Visa sign indicates the ATM is international. Two networks of Cirrus or Plus on the back of any foreign cards are covered in Thailand. A charge would be applied on withdrawal as well as an exchange fee. ATM transfers usually incur a small home bank fee and may be your best way to get Thai currency. However, fees and exchange rates as policies vary considerably from bank to bank. Some Thai ATMs only take a 4 digit PIN and you should change yours to 4 digits. It is a good idea to inform your bank before using your cards in Thailand. Also be careful when using ATMs even though some ATMs but not all have fraud protection facilities and CCTV equipments.
Currency Unit
Thai Currency
The unit of Thai currency is Baht. One Baht is divided into 100 satang and approximately 0.03 USD. (32.1 Baht is 1 USD) Major credit cards are widely accepted but cash is always preferred. The notes and coins are denoted by Arabic and Thai numerals. All notes are depicted with the image of the King of Thailand.
Currency Notes
Notes are in denominations of 1,000 (brown), 500 (purple), 100 (red), 50 (blue) and 20 (green) baht. Coins consist of 25 satang, 50 satang, 1 Baht, 5 Baht and 10 Baht.
Currency Coins
There are 100 satang in one Baht; coins include 25-satang and 50-satang pieces in copper and denominations of 1, 2, 5 are in silver and 10 in silver on the outer ring and gold in the centre. 25 and 50 satang coins are not practical and rarely used. It can be useful only in department store when VAT is included in the price and sometimes, the total bill will come up with these satang units.

Thai baht is in denominations of :
1000 Baht front
1,000 Baht front
1000 Baht back
1,000 Baht back
500 Baht front
500 Baht front
500 Baht back
500 Baht back
100 Baht front
100 Baht front
100 Baht back
100 Baht back
50 Baht front
50 Baht front
50 Baht back
50 Baht back
20 Baht front
20 Baht front
20 Baht back
20 Baht back
10 Baht front
10 Baht front
10 Baht back
10 Baht back
VAT Refund
Goods purchased in Thailand are VAT inclusive. Foreign visitors are entitled to obtain the refund of the 7% VAT. (Value Added Tax) on products purchased at registered retail outlets which will show the sign 'VAT Refund for Tourists'. You could get the refund at the airport at your departure.
Who can claim VAT Refunds
- is not a Thai national
- is not a crew member of an airline departing Thailand on duty
- has been in Thailand less than 180 days
- leaves Thailand by air from an international airport
- present the goods and submit the VAT Refund Application for Tourist form (P.P10) and original tax invoices to the Customs officers before check-in for the departure
VAT Refund Process
At the store
1. The provision only applies to goods taken out of Thailand within 60 days from the date of purchase.
2. Shop at stores displaying "VAT Refund for Tourists" sign.
3. Spend at least 2,000 baht per store per day.
4. Present your passport and ask for a P.P.10 form (VAT Refund Application Form) immediately on the purchase date.
5. The total value of purchases (per person) as combined from all P.P.10's shall be at least 5,000 baht before you are eligible to claim a VAT refund.
At the airport
6. Let the Custom Officers check the purchased goods before you check in and have them sign all P.P.10's on the departure date.
7. Bring all P.P.10's and original tax invoices to claim your VAT refund at the VAT Refund Office after the Immigration Checkpoint.
8. Jewelry, gold ornaments, watches, glasses and pens, of which the value is 10,000 baht or over, shall be re-inspected at the VAT Refund Office again.
9. The purchased goods are required to be taken out of the country within 60 days since the purchase date through the International Airports.
Ways of Refund
The refund of the amount less than 30,000 Baht is available in cash in Thai Baht, bank draft, credit card account. The refund of the amount exceeds 30,000 Baht is available in bank draft and credit card account. Small fee applies.
Goods not Eligible for Refund
Gem stones, firearms, explosives and similar items.
Sufficient time at the airport should be allowed for the refund process.
Should you request the refund by draft or credit card account and do not receive the reply within an appropriate period of time, please contact The VAT Refund for Tourist Office, Revenue Department, Phahon Yothin Road, Bangkok 10400, Thailand.
Tel: 02-272-9384 to 5, 02-272-8198, Fax: 02-617-3559
Health Care in Phuket
Health care in Phuket has been improved along with its growth in economy, tourism industry and medical tourism industry in general. There is an array of hospitals providing services and facilities at high standard including international standard. There are also specialty hospitals and clinics available in Phuket. The price of the treatments is inexpensive comparing to the west. Health packages are also available.
Tropical Diseases
Due to Thailand's tropical climate which is hot and humid, some tropical diseases are prevalent. Health ministries of most countries publish a health brief for travellers visiting foreign countries. Some types of inoculations may be suggested but not required before arriving Thailand. Some doctors might suggest vaccinations or boosters against polio, tetanus, typhoid, diphtheria and hepatitis A. There is a risk of malaria mainly in rural and forested areas including areas along the borders with Burma, Lao and Cambodia. The only anti-malarial drugs that are currently likely to be effective in these areas are Doxycycline and Malarone. The disease is carried by mosquitoes that bite from dusk to dawn. Dengue fever is also found in the country especially during and after the rainy season. It is carried by the mosquitoes that bite during the daylight hours. Travellers should consult doctors before travelling.
There are several good pharmacies in Phuket. Some are open 24 hours. The internation retailed pharmacy, Boost also operate their brances here. One is located at Phuket Juncylon, Central Phuket Festival, Boots the Chemist and Watsons can be found in most of the larger shopping malls. Other local pharmacies are also reliable. They sell a wide products and medicines. There are also some drugs that may not available in some countries but available here. Common prescriptions from a person's home country can be filled here. Some medicines such as antibiotics or pain killers may be given by pharmacists without a prescription.
There is an array of health care clinics located throughout Phuket. Most of them specialise in a particular branches of body science. Some are aesthetic and some practitioners. Not all of the clinics operate at international standard.
Phuket has some good hospitals which provide good health care. There is a wide range of price. State hospitals are less inexpensive but can be overcrowded, poorly equipped and there might be some language barrier. Private hospitals have higher standard and well-equipped but the price may be much higher than the state ones. A lot of doctors and staff are educated abroad. Therefore, the language barrier is diminished. The Phuket International Hospital could be good options for foreign tourists.
Health Insurance
Travellers should get proper health insurance before visiting a foreign country, not only Thailand. A variety of health insurance plans are available from different companies. Real worth of the insurance is the amount of the bill covered and pace at which the company provides you service. Therefore, the company and the plan should be chosen with care.
Useful Telephone Numbers
Emergency & Information
Ambulance and Rescue 1554 National Disaster Warning Centre 1860
Bangkok Metropolitan Administration 1555 Phuket Marine Police 076 211 883
Crime 1195 Phuket Tourist Rescue Centre 0 7638 3907
Customs 0 7621 1105 Police (General Emergency Call) 191
Diving recompression chambers 0 7634 2518 Tourist Police 1155
Highway Police 1193 SOS - Police And Fire Department 199
Hyperbaric Services 0 7671 2335 Time Service 181
Immigration Department 0 2287 3101 Tourist Assistance 1337, press 9
Medical Emergency Call 1669 Tourist authority of Thailand 0 7621 2213
Tourism Offices
Central :      
Kanchanaburi 0 3451 1200 TAT Call Center 1672
Hua Hin 0 3251 3885 Tourist Assistance Center 0 2281 5051
Eastern :      
Pattaya 0 3842 8750 Trat 0 3959 7255
Rayong 0 3865 5420    
Northern :      
Chiangmai 0 5324 8604 Mae Hong Son 0 5361 1812
Chiangrai 0 5371 7433    
North-East (Isan) :      
Khon Kaen 0 4324 4498-9 Nakhon Ratchasima 0 4421 3666
Southern :      
Koh Samui 0 774 20504 Phang Nga 0 7562 2163
Krabi 0 7562 2163 Phuket 0 7621 1036
Tourist Police Stations
Central :      
Bangkok (Airport) 0 2535 1053 Kanchanaburi 0 3451 2668
Bangkok (Radio Station) : 1155 Hua Hin 0 3251 6219
Eastern :
Pattaya 0 3865 1669 Trat 0 3953 8091
Northern :      
Chiang Mai 0 5327 8559 Mae Hong Son 0 5361 1812
Chiang Rai 0 5371 7796    
North-East (Isan) :      
Khon Kaen 0 4323 6937-8 Nakhon Ratchasima 0 4434 1777
Southern :      
Koh Samui 0 7742 1281 Phuket 0 7635 5015
Krabi 0 7563 7208    
Travel Agency
Web Sawadee Plc.      
Bangkok Office 0 2674 5555 Koh Samui Office 077 429 999
Police Stations
Chalong Police Station 0 7638 1247 Thalang Police Station 0 7631 1123
Kamala Police Station 0 7638 5310 Thung Thong Police Station 0 7632 1182
Kathu Station 0 7634 2719    
Dental Care
Dente Smile Clinic 0 7636 7188 Phuket Smile dental clinic 0 7624 4227
DN dental health care clinic 0 7661 2699 Promjai Dental Clinic 0 7629 4381
Friendly Dental Clinic 0 7629 0561 Rang Hill Dental Clinic 08 1627 9300
Patong Beach Dental Clinic 08 9875 8530 International Dental Implant Center 0 7634 0066
Phuket dental Center 0 7625 5336 Sawasdee Phuket Dentist 0 7634 1282
Phuket Dental Studio 08 1787 8038 Smile island dental Clinic 0 7660 4411-2
Bangkok Phuket Hospital 1719 Thalang Government Hospital 0 7631 1111
Mission Hospital 0 7623 7220-5 Vachira Hospital 0 7621 2150
Patong Hospital 0 7634 4225 Wachira Hospital 0 7636 1234
Phuket intenational Hospital 0 7624 9400    
Blood Transfusion Services
Central Blood Register 0 2686 2700 The National Blood Centre 0 2252 1601
Credit Cards And Traveller's Cheques
AIG Card 0 2697 8300 JCB International 0 2256 9151-4
American Express 0 2273 5544 Macquarie 0 2694 7999
ANZ 0 2168 8777-8 Standard Chartered 1595
Bangkok Bank 1333 Siam Commercial Bank 0 2777 7777
Citibank 1588 HSBC 0 2614 5555
Diners Club 0 2238 3660 United Overseas Bank (UOB) 0 2285 1555
Post Offices
Karon Post Office 0 7633 0937 Phuket Post Office 0 7621 1010
Kathu Post Office 0 7631 9075 Ratsada Post Office 0 7621 2430
Koh kaew Post Office 0 7622 3691 Rawai Post Office 0 7638 1393
Patong Post Office 0 7634 4354 Taweewong Post Office 0 7634 0365
Phuket Airport Post Office 0 7632 7430 Thalang Post Office 0 7631 1186
Airport Information
Available Airlines Timetables Phuket International Airport 0 7632 7230-7
Don Mueang Airport 0 2535 1192 Suvarnabhumi Airport 0 2132 1888
Bangkok Airways (PG) 1771 One-Two-Go (OG) 1126
Malaysia Airlines 0 7621 6675 Thai Airways (TG) 0 7636 0444
Nok Air (DD) 1318 Thai Air Asia (FD) 0 2515 9999
Boat & Yacht Charter
Boat Charter Phuket 08 4061 2965 Faraway Yachting Co. Ltd. 08 9909 6959
Charter Yachts Phuket 0 7636 0876 Phuket Private Speed boat Rental 0 7633 0855
Elite Yachting Co., Ltd. 08 1968 4188 Tiger Marine Charter 08 1893 9742
Epic Charters 08 9852 9142 Wahoo Luxury Charters 0 7628 1510
Bus Transportation
Available Bus Timetables Phuket Bus Terminal 1 0 7621 1480
Bangkok Bus Terminal / South 0 2434 7192 Phuket Bus Terminal 2 0 7622 0791
Airport - Phuket Bus Service :      
Airport Bus Phuket 0 7623 2371    
Car Rental
A Service - Rawai 076 388 484 Jeep & Car For Rent 0 7621 9214
Best & Beam Car Rent 076 398 049 Loloiko Co Ltd. 0 7628 8474
B.R Business 08 5654 5404 Pure Car Rent 0 7621 1002
Hi Car Rent 08 9971 4107 Yindee Rental 08 4845 7717
Motorcycle Rental
A Service - Rawai  0 7638 8484 B.R. Motorbike For Rent 08 3180 2721
Baan Victory 0 7633 0336 Motor Bike Rent & Sale 08 7274 1388
Taxi Services
24hr Taxi Service - Rawai 08 1091 1078 Phuket taxi Services 08 9646 9195
AAA phuket online taxi 0 7625 2447 Phuket Taxi Cooperative 0 7623 0085
Ccntaxiphuketandtravel 08 9590 4529    
Van Services
Hello Phuket Co., Ltd 0 7624 5172-4 Smile Thai eco Tour 08 9523 2908
Phuket Airport Limousine Service 08 9470 0051 Van Phuket 08 5650 1333